FAQs
Find the answers to all of your burning questions.
We’d love to talk to you about your pilot program needs. Sign up for a demo to discuss your options with our team.
We offer a variety of levels of technical support depending on your license level. Our enterprise customers can expect a dedicated Account Manager, personalized onboarding and training for your hosts, and live chat support. We’ve designed our support network to take the burden off of your IT department.
Because InSpace is browser-based, there’s no download or installation required! We recommend keeping your browser updated for the best InSpace experience.
Our toxicity filter uses machine learning to identify potentially harmful or toxic messages. If a participant types a toxic chat message, they will be notified when they try to send the message to the group and the chat will be blocked. At their discretion, hosts may toggle this feature off to accommodate the needs of their classroom setting.
We are focused on creating an accessible product that creates a better experience for everyone. We’ve partnered with renowned accessibility experts to pressure test our platform and make improvements. We are WCAG 2.1 AA compliant and are constantly working to improve. If there’s something about our site or our product that you think could be more accessible, we’d love to hear from you (support@inspace.chat).
InSpace is SOC 2 Type II certified. Everything we do is end-to-end encrypted. Read our Privacy Policy for all the details, but the headline is: we’re serious about your security.