FAQs
Find the answers to all of your burning questions.
We’d love to talk to you about your pilot program needs. Sign up for a demo to discuss your options with our team.
Yes! A co-host can be assigned by the host. You can assign a co-host by going to space and adding the user.
Users are free to move themselves through the space just like in a real classroom.
Breakout rooms work just like in-person breakout sessions where people can move about as they see fit. Hosts can also enable locked breakout rooms during their sessions. This feature allows hosts to admit participants to specific breakout rooms, but all participants can leave rooms at any time.
We are in the process of getting our direct payment option set up. In the meantime, please reach out to support@inspace.chat if you’d like to purchase InSpace.
Yes! Recording is available to the Host or Co-Host on all paid accounts. Recording is not available for trials.
Absolutely! If you’re looking to upgrade your account, we’ll be happy to help you with that. Please reach out to support@inspace.chat and let us know how many additional host licenses you want to purchase.
Yes you can! You can find the InSpace app in Apple’s iOS store – available for iPhone and iPad. InSpace is also available for Android on the Google Play Store.
Yes! InSpace is great for study groups, peer-to-peer support centers, office hours, and just about any other type of meeting.
Share your W-9 with us and we’ll make sure you’re tax-exempt. In terms of non-profit pricing, set up a meeting with our team to discuss your needs.
We offer a variety of levels of technical support depending on your license level. Our enterprise customers can expect a dedicated Account Manager, personalized onboarding and training for your hosts, and live chat support. We’ve designed our support network to take the burden off of your IT department.
Because InSpace is browser-based, there’s no download or installation required!
InSpace has several levels of security to help prevent intrusions into your sessions. When you create a space on the InSpace Dashboard, you can choose to make that space “Public” or restricted to a “Specific Audience”. If you leave a space Public, then anyone with the link can join the space. If you choose the “Specific Audience” option, then you can limit access to the space to either specific domain names (e.g. only people with a stanford.edu email address) or to a specific attendee list. To restrict a space to an attendee list, a host can copy and paste a list of emails into InSpace and then only folks with those email addresses will be allowed into the space.
Our toxicity filter uses machine learning to identify potentially harmful or toxic messages. If a participant types a chat message that is toxic, they will be notified when they try to send the chat message to the group and the chat will be blocked.
In order to best replicate a learning environment, attendance is limited to 50 in the traditional Single Space. In the Conference Space, 120 people may attend, with 30 people in each of the 4 conference rooms. Finally, the Auditorium can hold up to 300 attendees, including 6 featured speakers onstage.
We are focused on creating an accessible product that creates a better experience for everyone. We’ve partnered with renowned accessibility experts to pressure test our platform and make improvements. We are WCAG 2.1 AA compliant and are constantly working to improve. If there’s something about our site or our product that you think could be more accessible, we’d love to hear from you (support@inspace.chat).
InSpace accepts credit card payments (through Quickbooks), checks, and ACH payments at this time.
InSpace is activity pursuing SOC 2 Type II certification. Everything we do is end-to-end encrypted. Read our Privacy Policy for all the details, but the headline is: we’re serious about your security.
You can share Google Drive, PowerPoint, Screen, PDF, Miro board, video, and YouTube along with any information in a browser tab or on your desktop.