Support

Getting Started

Welcome to InSpace! Here is where you can learn how to get started using the platform. Troubleshooting Diagnostic Test 🚀 Start Here: InSpace Basics

Account Creation

Before you join an InSpace session for the first time, you need to create a free account. Create an Account Join a Space Tech Check for New Users

System Requirements

For the best InSpace experience, please review our system requirements and set up your system for optimal use of our platform. Configure your Firewall for InSpace Lite Mode Supported Web Browsers System Requirements Troubleshooting Diagnostic Test

Pricing

Can I purchase licenses directly from the website? Can I upgrade or add licenses after the initial purchase? Does InSpace offer discounts for nonprofits? What forms of payment does InSpace accept?

Product

Can I assign a co-host? Can I click and drag people around or stop people from moving? Can I lock the break out rooms so people stay in their assigned rooms? Can I record a session? Can I use InSpace on mobile or tablet?

Enterprise

Are pilot programs available? Does Inspace offer technical support? Does InSpace require an installation on the computer? How does the toxicity filter work? What accessibility features does InSpace have?