June 22, 2021

How can I prepare participants who have never been to an InSpace meeting before?

One of the great things about InSpace is that it is browser-based, so there's no need to download additional applications to participate in meetings. There are a few things you and your participants can check ahead of time.

Here are some notes to send to participants ahead of their first time using InSpace to set them up for success:

  • For the best experience, please use the Google Chrome Browser with your PC/Mac (you can download Chrome here). If you’re using an iPad/iPhone, please use the Safari browser and make sure that your iOS is up to date.  Out of date iOS may cause you to experience performance issues.
  • If your mic/video isn’t working when you enter the space, leaving the space and then signing back in will usually resolve the issue. For additional support,  try these tricks to get your mic/video working
  • If you need any tech support during or prior to class, email support@inspace.chat and they will help you

Where hosts can go for additional support:

  • Email: support@inspace.chat
    • Email our support team and we can help answer questions as they come up.