Ensure your device meets the technical requirements for InSpace, including internet connection, camera, microphone, bandwidth recommendations, and supported operating systems and browsers.
For the best InSpace experience, please review our system requirements and set up your device for optimal use of our platform.
Technical requirements and recommendations:
- A good internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth.
- A webcam or HD webcam – built-in, USB plug-in, or:
- An HD cam or HD camcorder with a video-capture card.
- Any virtual camera that is compatible with web browsers.
See also Best Practices for Audio. Other technical requirements support articles that may help include information about firewall configurations and supported web browsers.
Supported operating systems
- MacOS X with MacOS 10.9 or later
- Windows 11*
*Note: Windows 11 is supported on version 5.9.0 or higher. - Windows 10*
*Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. - Windows 8 or 8.1
Supported tablet and mobile devices
- iOS 13 or later
- iPadOS 13iOS 13 or later
- Android 5.0x or later
Supported browsers
For the best experience, please keep your browsers up to date.
- Chrome, Brave 98+
- Edge 96+
- Firefox 95+
See also Supported Web Browsers
Processor and RAM requirements
Processor
- Minimum – Dual-core 2Ghz (Intel i3/i5/i7 or AMD equivalent, M1)
- Recommended – Quad-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent, M1)
RAM
- Minimum – 4GB
- Recommended – 8GB
- Dual and single-core laptops have a reduced frame rate when screen sharing (around 5 frames per second). We recommend a quad-core processor or higher for optimum screen-sharing performance on laptops.
Bandwidth requirements
The bandwidth used by InSpace is optimized for the best experience based on the participant’s network. It automatically adjusts for 3G, WiFi, or wired environments.
Recommended bandwidth for meetings and auditorium panelists:
- For 1:1 video calling:
- For high-quality video: 600kbps (up/down)
- For 720p HD video: 1.2Mbps (up/down)
- For 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
- For group video calling:
- For high-quality video: 1.0 Mbps/600kbps (up/down)
- For 720p HD video: 2.6Mbps/1.8Mbps (up/down)
- For 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
- For gallery view receiving: 2.0Mbps (25 views), 4.0Mbps (49 views)
- For screen sharing only (no video thumbnail): 50-75kbps
- For screen sharing with video thumbnail: 50-150kbps
Recommended bandwidth for auditorium attendees:
- For panelists with video on:
- ~600kbps (down) for high-quality video
- ~1.2-1.8Mbps (down) for 720p HD video
- ~2-3Mbps (down) for 1080p HD video
- For screen sharing only (no video thumbnail): 50-75kbps (down)
- For screen sharing with video thumbnail: 50-150kbps (down)