System Requirements

For the best InSpace experience, please review our system requirements and set up your system for optimal use of our platform.

Use the following checklist of InSpace system requirements to set yourself up for the best possible InSpace experience. These are technical requirements or recommendations. For all participants, we recommend:

  • A good internet connection – broadband wired or wireless (3G or 4G/LTE)
  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth.
  • A webcam or HD webcam – built-in, USB plug-in, or:
    • An HD cam or HD camcorder with a video-capture card.
    • Any virtual camera that is compatible with web browsers.

See also Best Practices for Audio. 

Other technical requirements support articles that may help include information about firewall configurations and supported web browsers.

Supported operating systems

  • MacOS X with MacOS 10.9 or later
  • Windows 11*
    *Note: Windows 11 is supported on version 5.9.0 or higher.
  • Windows 10*
    *Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported.
  • Windows 8 or 8.1

Supported tablet and mobile devices

  • iOS 13 or later
  • iPadOS 13iOS 13 or later
  • Android 5.0x or later

Supported browsers

For the best experience, please keep your browsers up to date.

  • Chrome, Brave 98+
  • Edge 96+
  • Firefox 95+

See also Supported Web Browsers

Processor and RAM requirements

Processor

  • Minimum – Dual-core 2Ghz  (Intel i3/i5/i7 or AMD equivalent, M1)
  • Recommended – Quad-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent, M1)

RAM

  • Minimum – 4GB
  • Recommended – 8GB

Notes:

  • Dual and single-core laptops have a reduced frame rate when screen sharing (around 5 frames per second). For optimum screen-sharing performance on laptops, we recommend a quad-core processor or higher.

Bandwidth requirements

The bandwidth used by InSpace is optimized for the best experience based on the participant’s network. It automatically adjusts for 3G, WiFi, or wired environments.

Recommended bandwidth for meetings and auditorium panelists:

  • For 1:1 video calling:
    • For high-quality video: 600kbps (up/down)
    • For 720p HD video: 1.2Mbps (up/down)
    • For 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
  • For group video calling:
    • For high-quality video: 1.0 Mbps/600kbps (up/down)
    • For 720p HD video: 2.6Mbps/1.8Mbps (up/down)
    • For 1080p HD video: 3.8Mbps/3.0Mbps (up/down)
    • For gallery view receiving: 2.0Mbps (25 views), 4.0Mbps (49 views)
  • For screen sharing only (no video thumbnail): 50-75kbps
  • For screen sharing with video thumbnail: 50-150kbps

Recommended bandwidth for auditorium attendees:

  • For panelists with video on:
    • ~600kbps (down) for high-quality video
    • ~1.2-1.8Mbps (down) for 720p HD video
    • ~2-3Mbps (down) for 1080p HD video
  • For screen sharing only (no video thumbnail): 50-75kbps (down)
  • For screen sharing with video thumbnail: 50-150kbps (down)

If you need additional help, please contact InSpace Support.

Email Support